Availableo ("Availableo", "we", "us", or "our") operates the Availableo website and Availableo mobile application (collectively, the "Platform").

Availableo is a local discovery and product-search platform that helps users discover businesses, products, services, offers, locations and other information available around them.

We respect your privacy and are committed to protecting the personal information you provide while using our Platform.

1. Information We Collect

Depending on how you use Availableo, we may collect:

• Name
• Mobile or telephone number
• Email address
• Account and authentication information
• Business name and address
• Business category
• Product and service information
• Photos, logos and other uploaded content
• Enquiries and messages
• Information voluntarily provided by users

2. Location Information

Availableo may use location information to provide location-based services such as finding nearby businesses, products and services, improving search results and providing location-based recommendations.

Depending on your device and permissions, location information may be obtained through GPS, IP address, Wi-Fi or other location technologies.

You may disable location permissions through your device settings. Some Availableo features may not work correctly when location access is disabled.

3. Device and Technical Information

We may automatically collect technical information including:

• IP address
• Browser type
• Operating system
• Device type
• Mobile application version
• Language and general settings
• Date and time of access
• Pages and screens viewed
• Application diagnostics and error information

4. Search and Usage Information

We may collect information about how you use Availableo, including searches, selected locations, listings viewed, products and services viewed, favorites, enquiries and interactions.

5. How We Use Your Information

We may use collected information to:

• Create and manage user accounts
• Provide Availableo services
• Display and manage business listings
• Help users find nearby products and services
• Respond to enquiries and support requests
• Improve search results and recommendations
• Improve website and mobile application performance
• Detect spam, fraud and abuse
• Maintain Platform security
• Send service-related notifications
• Conduct permitted marketing activities
• Develop new products and features
• Comply with applicable laws

6. Business and Public Listings

Availableo allows businesses and service providers to publish information on the Platform.

Public listing information may include:

• Business name
• Business address or location
• Business phone number
• Business email address
• Website
• Products and services
• Prices where provided
• Business photographs and logos
• Business descriptions
• Opening hours

Businesses should not publish sensitive personal information or another person's information without appropriate authorization.

7. Communication With Businesses

When you choose to contact a business through Availableo, certain information may be shared with that business so that it can respond to your enquiry.

The business may separately process your information according to its own privacy practices.

8. Cookies and Similar Technologies

Availableo may use cookies, pixels, local storage, SDKs and similar technologies for login, authentication, functionality, preferences, analytics, performance monitoring, security, personalization and marketing.

You may control cookies through your browser settings. Some features may not function correctly if certain cookies are disabled.

9. Analytics

We may use analytics services to understand how users interact with Availableo. This may include traffic information, search activity, device information, general geographic information, usage duration and application performance.

10. Advertising and Marketing

Availableo may use third-party advertising and marketing technologies to measure advertising performance, display relevant advertisements, understand campaigns and improve promotional activities.

11. Sharing of Information

We do not sell your personal information simply because you use Availableo.

Information may be shared with:

• Businesses when you voluntarily contact or interact with them
• Hosting and cloud service providers
• Analytics providers
• Email, SMS and communication providers
• Payment service providers
• Security and technical service providers
• Marketing and advertising providers
• Government authorities where legally required

12. Payment Information

If Availableo provides paid subscriptions, advertising, listing packages or other paid services, payments may be processed through third-party payment providers.

We generally do not store complete payment card information on our own servers unless specifically required and legally permitted.

13. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, disclosure, loss, misuse, alteration and destruction.

However, no website, mobile application, server or internet transmission can be guaranteed to be completely secure.

14. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain accounts and listings, meet legal requirements, resolve disputes, prevent fraud and maintain security.

When information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable law.

15. Account Deletion

Users may request deletion of their Availableo account and associated personal information, subject to legal and legitimate business requirements.

To request account or data deletion, contact us using the details below.

16. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to request access, correction, deletion of certain information, withdrawal of consent where applicable, and other rights provided by law.

17. Children's Privacy

Availableo is not intended to knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to Availableo without appropriate permission, please contact us.

18. Third-Party Websites and Services

Availableo may contain links, advertisements, integrations or communication options involving third-party websites and services, including business websites, social media, WhatsApp, maps, payment services and advertising platforms.

Third-party services have their own privacy policies. Availableo is not responsible for the privacy practices of independent third parties.

19. User-Submitted Content

Users and businesses may submit photographs, descriptions, reviews, business information, product information and other content.

By submitting content, you confirm that you have the necessary rights or authorization to submit it.

20. Accuracy of Business and Product Information

Availableo is a discovery and listing platform. Information may be provided by businesses, advertisers, users or other sources.

Business information, product availability, prices, offers, stock, opening hours and other listing information may change.

Users should independently confirm important information directly with the relevant business before making a purchase or relying on a listing.

21. Location-Based Services

Availableo may provide location-based search and discovery services. Location information may be used to identify businesses, products and services around a selected or detected location.

Users may manually enter a location instead of allowing device-based location access.

22. International Data Processing

Depending on the service providers used by Availableo, personal information may be processed or stored on servers located outside your state or country.

Where required, we will take reasonable measures to ensure that such processing complies with applicable privacy and data protection laws.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Availableo services, technologies, applicable laws, data practices or security requirements.

The Effective Date at the top of this policy will be updated when changes are made.

24. Grievance and Privacy Complaints

If you have a privacy concern, complaint, request or question regarding the processing of your personal information, please contact Availableo.

25. Contact Us